Welcome to NK16. These Terms & Conditions govern your use of our website and your purchase of products from our online store.
By accessing or using the NK16 website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
About NK16
NK16 is an online store offering girls’ fashion, fancy, and lifestyle accessories.
For the purposes of these Terms, “NK16,” “we,” “us,” and “our” refer to the business operating the NK16 online store.
Use of Our Website
By using our website, you agree that:
- You will provide accurate information when placing an order.
- You will use the website only for lawful purposes.
- You will not attempt to interfere with or damage the website.
- You will not use the website for fraudulent or unauthorized activities.
- You will not copy, reproduce, or misuse our website content, images, logos, or product information without permission.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.
However:
- Actual product colors may vary slightly depending on your device or screen settings.
- Minor differences in appearance may occur between product images and the actual product.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
Product Pricing
All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change at any time without prior notice.
If an incorrect price is displayed due to a technical or human error, NK16 reserves the right to cancel the affected order and provide a refund for any amount already paid.
Applicable shipping charges, or other charges, if any, will be displayed during the checkout process.
Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.
An order is subject to acceptance and product availability.
NK16 reserves the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Other circumstances where fulfillment is not reasonably possible
If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.
Payment
We may provide different payment methods, including online payment methods and other options displayed at checkout.
Payments may be processed through third-party payment providers. Customers are responsible for providing accurate payment information.
NK16 does not intentionally store complete card or banking credentials.
Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time shown on our website or communicated to you.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather or natural events
- Public holidays
- Transportation delays
- Other circumstances beyond our reasonable control
Once an order has been handed over to the courier, delivery may also be subject to the courier company’s terms and procedures.
For more information, please refer to our Shipping & Delivery Policy.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy.
Customers should review the applicable return conditions before placing an order.
Products may be required to meet specific conditions for return or exchange, including being unused and in their original condition and packaging, where applicable.
Cancellation of Orders
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible.
If cancellation is accepted, any eligible refund will be processed according to our Refund Policy and the payment method used.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact NK16 within the period specified in our Return & Refund Policy.
You may be required to provide photographs, videos, order details, or other information to help us verify the issue.
Intellectual Property
All content available on the NK16 website, including:
- Brand name and logo
- Product photographs
- Graphics
- Text
- Product descriptions
- Website design
- Images and other materials
may be owned by or licensed to NK16 and may be protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.
User Information
When placing an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address where required.
You are responsible for ensuring that the information provided is correct.
NK16 is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
Promotions and Offers
NK16 may occasionally provide discounts, promotional offers, coupons, or special deals.
Promotions may have specific terms, eligibility requirements, validity periods, or product restrictions.
NK16 reserves the right to modify or withdraw a promotion where permitted by applicable law.
Limitation of Liability
NK16 will take reasonable steps to provide accurate information and reliable services.
However, to the extent permitted by applicable law, NK16 will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, website interruptions, natural events, or incorrect information provided by customers.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
Website Availability
We aim to keep the website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical problems, updates, or circumstances beyond our control.
We do not guarantee that the website will always be available or completely error-free.
Changes to These Terms
NK16 may update or modify these Terms & Conditions from time to time.
The updated version will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.
Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts having jurisdiction over the business, subject to applicable law.